Shipping & Returns
Fast, trackable shipping and a no-hassle 30-day return policy on every order.
Free Shipping
On all orders over $99 within the U.S.
30-Day Returns
Return any unused item within 30 days.
Secure Packaging
Rugged packaging built for the jobsite.
Shipping Policy
Processing Time
Orders are processed and shipped within 1–2 business days. Orders placed after 12 PM PT or on weekends/holidays ship the next business day. You'll receive a tracking number by email the moment your order leaves our warehouse.
Shipping Methods & Rates
We ship via USPS, UPS, and FedEx across the United States. Rates are calculated at checkout based on package weight and destination.
| Service | Est. Delivery | Cost |
|---|---|---|
| Standard | 3–5 business days | Free over $99 |
| Expedited | 2 business days | $14.99 |
| Express | 1 business day | $29.99 |
Shipping Coverage
We ship to all 50 U.S. states, including APO/FPO/DPO addresses. International shipping is not available at this time. Orders to Alaska, Hawaii, and U.S. territories may require additional transit time.
Order Tracking
Once your order ships, you'll receive an email with a tracking link. You can also view tracking for all your orders anytime from your account dashboard.
Return Policy
30-Day Satisfaction Guarantee
If you're not completely satisfied, return any unused item in its original packaging within 30 days of delivery for a full refund. Used tools may be returned at our discretion if defective (see warranty).
How to Start a Return
- Sign in to your account and locate the order under My Orders.
- Select the item(s) you'd like to return and request a return authorization.
- Pack the item securely in its original box with all accessories.
- Ship to the return address provided in your authorization email.
Refunds & Restocking
Refunds are issued to the original payment method within 5–7 business days of receiving your return. A 15% restocking fee applies to returns of non-defective items missing original packaging or accessories. Original shipping charges are non-refundable.
Defective or Damaged Items
Received a damaged or defective item? Contact us within 14 days of delivery and we'll send a replacement at no charge. Defective returns are covered in full under our warranty policy.