Privacy Policy
Last Updated: March 25, 2026
1. Introduction
TOOLMAN, Inc. ('Company', 'we', 'us', 'our') operates the TOOLMAN website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This Privacy Policy applies to all visitors and users of our website and any related services.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you: • Account Information: When creating an account, we collect name, email address, billing address, shipping address, and phone number. • Transaction Data: We collect information about purchases made on our website, including product selections, order history, payment information (processed securely through third-party payment processors), and transaction amounts. • Device Information: We automatically collect certain information about your device when you access our website, including IP address, browser type, operating system, referring URL, and pages visited. • Communication Data: If you contact us, we collect the content of your communication, your email address, phone number, and any other information you voluntarily provide. • Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance user experience.
3. Use of Data
TOOLMAN uses the collected data for various purposes: • To provide and maintain our website and services • To process transactions and send related information • To email regarding your account, order status, or updates • To respond to your inquiries and provide customer support • To send promotional communications (with your consent) • To monitor and analyze trends and usage • To comply with legal obligations across all 50 US states • To prevent fraud and enhance website security • To personalize and improve user experience • To conduct market research and product development
4. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement industry-standard security measures including SSL encryption, secure payment processing, limited employee access to personal data, and regular security audits. All payment information is processed through PCI-DSS compliant third-party processors.
5. State-Specific Privacy Rights
We comply with privacy laws in all 50 US states: • California Residents: Under CCPA, you have the right to know what personal information is collected, used, and shared; delete personal information; opt-out of the sale or sharing of personal information; and non-discrimination for exercising your rights. • Virginia, Colorado, Connecticut, Utah Residents: Under state-specific privacy laws (VCDPA, CPA, CTDPA, UCPA), you have similar rights regarding access, deletion, correction, and opt-out requests. • All Residents: You have the right to access, correct, or request deletion of your personal data by contacting us at privacy@toolman.com. We will respond within 45 days. • Do Not Track: If your browser includes a 'Do Not Track' feature, we respect this preference.
6. Retention of Data
We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. For transaction data, we typically retain records for 7 years to comply with tax and commerce regulations across all states. You may request deletion of your data at any time, subject to legal retention requirements. Marketing communication preferences can be updated at any time through your account settings or by contacting us.
7. Third-Party Service Providers
We employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform website-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated to maintain confidentiality. These include: • Payment processors (PCI-DSS compliant) • Shipping and logistics partners • Analytics providers • Customer support platforms • Marketing and email service providers All vendors are required to maintain data security standards equivalent to our own.
8. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
9. Links to Other Sites
Our Service may contain links to other websites that are not operated by us. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites before providing personal information or making purchases.
10. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information and terminate the child's account. If you believe we have collected personal information from a child under 13, please contact us immediately at privacy@toolman.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. Your continued use of the Service following the posting of a revised Privacy Policy means you accept and agree to the changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us. We will respond to privacy requests within 45 days of receipt.
This Privacy Policy is designed to comply with privacy regulations across all 50 US states, including CCPA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), and UCPA (Utah), as well as general privacy best practices.